We accept returns within 14 days, excluding personalized products. To start the return process, please contact our customer service.

We only accept unused products, in their original condition, with the original packaging and the corresponding labels, if any. Articles that have been modified cannot be included. If the item received does not correspond to the desired one or is not in the desired condition, unfortunately, we will not be able to accept the return.

Shipping costs and product delivery management are the responsibility of the buyer. The delivery must be certified and have a tracking number, which must be provided by LabizarreSusu. It is the buyer's responsibility to ensure that delivery is made safely and that the item arrives in the desired condition.

Once we receive the item in the same conditions in which it was sent, we will proceed with the corresponding refund.

Our goal is to provide you with an exceptional shopping experience. We are here to help you at any time. If you have any questions or concerns, please do not hesitate to contact our customer service.

I hope this version meets your expectations.